The GenAI Hype Slows: What Does This Teach Us?

by Laura Roberto, Wednesday, September 11, 2024

We thought GenAI would take off - the value laying in its ability to automate, making for cheap, reliable solutions to complex problems. The tech world moves fast, and we thought Generative AI would accelerate that rate of change even more. But, maybe we were wrong.

In their CFO Brew article, “Finance leaders need to temper GenAI expectations, Gartner says,” Natasha Piñon outlines the ways in which we, perhaps, overestimated the value of generative AI in the Financial sector. She writes, “The takeaway: Don't believe the hype. Or, rather, understand and listen to the hype.”

This idea that our anticipated outcome didn’t - and probably won’t ever - align with our expectation is such a valuable reminder of the importance of adaptability. Sure, we know the world of tech innovation moves fast; so, we often jump onboard with a trend, anticipating the destination. But, sometimes (and GenAI is a great example of one such time) we don’t actually end up experiencing such great value and transformation as we thought we would. It’s in these moments that we take a moment, assess what we know, and adapt to stay on track with what we see before us that make our organizations the most capable of surviving changing environments.

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